Representatives from CNI member organizations gather twice annually to explore new technologies, content, and applications; to further collaboration; to analyze technology policy issues, and to catalyze the development and deployment of new projects. Each member organization may send two representatives. Visit https://www.cni.org/mm/fall-2018 for more information.
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Monday, December 10 • 2:30pm - 3:15pm
1.5 Evaluating and Closing Privacy Gaps for Online Library Services

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Negotiating for What We Want: A Proposal for Model License Language on User Privacy (Hinchliffe, Zimmerman)

Privacy continues to be a significant topic of concern for libraries, particularly with respect to user tracking in third-party systems. The National Forum on Web Privacy and Web Analytics identified the development of model license language on user privacy as a strategy for supporting libraries in advocating for privacy. 

Such language could build on the National Information Standards Organization (NISO) Consensus Principles on Users' Digital Privacy in Library, Publisher, and Software-Provider Systems as well as other efforts currently underway such as the National Institute of Standards and Technology (NIST) Privacy Framework development.

This issue-oriented session will explore the desirability and feasibility of model license language for user privacy, data tracking, data security, consent, etc. as well as possible approaches to developing and supporting such license language.  The session will conclude with a discussion of concrete next steps and expressions of interest in participating in this potential community collaborative project.


Privacy Gaps in Mediated Library Services (Altman, Zimmerman)

Privacy underpins both individual agency and societal intellectual freedom. In this presentation we examine how patron privacy is protected in theory and practice when accessing electronic resources. We develop a taxonomy of library privacy policy components, using the NISO principles as a framework, and mapping relevant American Library Association practices and General Data Protection Regulation (GDPR) requirements to this framework. We then conduct a systematic analysis of both the privacy policies, and web-based tracking mechanisms used by major vendors. We find that the transition to digital content has created significant gaps in privacy protections: When the library provides content through third-party services, patron data may be used in unanticipated ways that conflict with library and patron values. We end with a discussion of mitigation methods and consideration for library strategy.



Micah Altman

Director of Research, Massachusetts Institute of Technology
avatar for Lisa Janicke Hinchliffe

Lisa Janicke Hinchliffe

Professor, University of Illinois at Urbana-Champaign
Lisa Janicke Hinchliffe is now Professor/Coordinator for Research and Teaching Professional Development in the University Library at the University of Illinois at Urbana-Champaign. She previously served as the University Library's Coordinator for Information Literacy Services and... Read More →

Katie Zimmerman

Director, Copyright Strategy, MIT Libraries
Katie Zimmerman is the Director of Copyright Strategy at the MIT Libraries and a licensed attorney in Massachusetts. She focuses on copyright and licensing issues for libraries and universities.

Monday December 10, 2018 2:30pm - 3:15pm EST
Congressional B