Representatives from CNI member organizations gather twice annually to explore new technologies, content, and applications; to further collaboration; to analyze technology policy issues, and to catalyze the development and deployment of new projects. Each member organization may send two representatives. Visit https://www.cni.org/mm/fall-2018 for more information.
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Tuesday, December 11 • 11:15am - 11:45am
7.3 Protecting Privacy on the Web: A Study of HTTPS and Google Analytics Implementation in Academic Library Websites

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The library profession has a long history of safeguarding user privacy, and many of our professional organizations have made formal statements to that effect in their foundational documents. But how well do academic libraries protect privacy in the digital age? This presentation will report the results of a recently published study, funded by the Institute of Museum and Library Services and conducted by Montana State University and the University of New Mexico. We audited the websites of 279 academic libraries that are members of one or more of the following professional organizations: the Association of Research Libraries, OCLC Research Library Partnership, or the Digital Library Federation. We tested websites for the presence and effective use of the secure hypertext transfer protocol (HTTPS), the presence of the Google Analytics tracking protocol, and whether libraries have implemented the privacy features that are available in Google Analytics. The results of the study demonstrate conclusively that academic libraries must do much more to ensure user privacy. We will conclude with five specific recommendations that can help libraries enhance web privacy and maintain trust with their users.

avatar for Kenning Arlitsch

Kenning Arlitsch

Dean of the Library, Montana State University
avatar for Scott W.H. Young

Scott W.H. Young

User Experience & Assessment Librarian, Montana State University
Hi. I'm Scott, a librarian and designer building a human-centered library at Montana State University.

Tuesday December 11, 2018 11:15am - 11:45am EST
Diplomat Room